Accessibility

Practical help should be easier to reach.

Helpy is designed for clear, mobile-friendly and keyboard-accessible use, with alternative contact arrangements when needed.

Reviewed 17 August 2026

Website accessibility

Helpy targets WCAG 2.2 AA. The website uses semantic headings, keyboard-accessible controls, visible focus, readable contrast, large touch targets, plain English and reduced-motion support.

Information should remain usable with browser zoom and on small mobile screens without horizontal scrolling.

Alternative ways to communicate

If the website is difficult to use, email helpy@mixma.ai and ask for a phone or other reasonable contact arrangement. Face-to-face assistance depends on the approved service location and safety policy.

Helpy can record language and accessibility preferences and coordinate qualified interpreters or translators. Helpy does not claim to provide certified translation itself.

Report an accessibility problem

Tell us which page or task was difficult, what device or assistive technology you used and how you would prefer to receive the information. Do not include sensitive personal records in the first message.

Contact

Email helpy@mixma.ai without attaching unnecessary sensitive information.